Our mission as a full-service landscaping company is to provide our clients with quality cost-effective service in all areas of landscape maintenance. We strive to build and maintain strong client relations. The following are quotes and reviews that our clients have shared with us and with you.
Everything here at Ace Hardware is good. Your guys get in and get out without any problems with our customers. Last service they did their big freshen up of all the hedges and the site looks real good.”
~R – Manager Ace Hardware
I was walking the boulevard and saw your guys hard at work, raising the trees. I stopped and told them how great it looks and what a difference they are making on the boulevard. I appreciate you and all of your hard work and it’s paying off. Let everyone know how much we appreciate their hard work.
~Benny – Whispering Lakes HOA
I would like you to know that I have developed a great appreciation for both Production and Irrigation Supervisors. They have been very instrumental in educating me about irrigation and the overall problems at Lake Mary Landings. Several residents have personally expressed to me that they are pleased with the work that is being performed by Servello.”
~D.A. Turner – Lake Mary Landings HOA
As you know customer service is a very important part of both of our businesses. 95% of all the comments received are always “well this didn’t get done” or “that wasn’t correct” etc…. It takes 100 times more effort to compliment someone then it does to complain. I want to let you know that your arbor care guys have done fantastic job today with trimming our palm trees. It’s not that they went over and above with what they were suppose do, it’s that they came and did what was supposed to be done and did it correctly the way it should be. So please let them know that we appreciate the hard work and want to say thank you for a job well done. Thanks!”
~G. King, Manager – Congo River Golf
This is the first time that I’ve ever written a comment about one of your employees. In the past three months, I’ve had conversations with your Crew Leader, and each time, he has taking care of my request without hesitation and he actually took care of the issues himself. He did an outstanding job on all my requests and was very helpful, courteous, extremely pleasant and very efficient. I am very impressed with this Crew Leader, not only because of his management skills; but also, because of his hands on approach to his job when it is appropriate. You are very lucky to have him as an employee, and I am sure he will receive many more superlatives from other customers in the future.”
~Art Siccardi, President – Swallows Golf Villa II HOA
Please keep up the good work. I will meet with you soon. We need to continue to keep the residents happy and continue to improve the condition of the campus to be as beautiful as can be. You provide top notch customer care. Keep up the good work.
~Celi, Property Manager
The landscapers are doing a great job – they are being very generous with the wood chips which make everything look better. I am so pleased with the progress. The Manager has visited with me and we talked about the sod for the bare spaces – I told him I have the most wonderful back yard but I do not expect a pristine lawn to go far back – that would not be fair to the complex – I told him to use his judgment on how to handle the space – he told me the sprinkler system is part of the same company and he said it is obvious that the system is not working around my villa and he planned to work with that department going forward. On another note: their personnel is so very pleasant and friendly.
~Nancy McDaniel – Resident
I wanted to let you know how impressed I am with my Account Manager as my representative for your company. He provides top notch customer service. I have had a few issues recently with the campus, including a surplus of weeds, and lack of edging. I spoke to the manager, and he had his crew here the following day to correct the issues. In addition, he spoke to every villa resident that I informed him had complained. I have received a bounty of compliments on the manager’s quality of care, and I can tell you that he is such a valuable asset to your organization. I have been here for 7 years, our campus has never looked better. I firmly believe recognition is imperative, as he is outstanding. Thank you!
~A. N. – Executive Director
Many thanks! Jerry and I returned home yesterday afternoon from a month of travel. We want to thank you for our beautiful back yard. The weeds are gone. The hill is mowed and everything is mulched. Even the trees have been properly trimmed. It’s a pleasure to sit on the patio when the sun goes down. We read your recent letter and want to let you know that we appreciate all the effort you put forth to make everyone here happy. The Community is an excellent place to live thanks to you and your staff.
~ Jo Ann & Jerry B